Patty Sweeney | Office Administrator
(407) 649-8585 x28
sweeney.patty@neurospineinstitute.org

Patty has worked with Dr. Masson since 1999. She is one of the original employees that helped in the organization of Neurospine Institute.

Education

• Associates of Arts in Business
• Bachelor's in Health Care Administration

Responsibilities

• Coordination of the office staff, personnel
• Coordination of Physician and Physician Assistants Schedule
• Surgery Scheduling

Patty's mission is to coordinate all of the office’s personnel and services to provide for the highest quality patient care experience possible while being treated by Neurospine Institute.

Eileen Gearing | Insurance/Collections Manager
(407) 649-8585 x27
gearing.eileen@neurospineinstitute.org

Eileen has worked with Dr. Masson since 2000. She started in the early stages of the development of Neurospine Institute. She has extensive background in Medical Insurance billing, coding and collection procedures.

Responsibilities

• Health Insurance submissions
• Patient billing
• Patient billing/Insurance counseling

Eileen’s mission is to provide assistance in all matters pertaining patient’s financial and insurance issues involved in their health care experience at Neurospine Institute.

Stephanie Florez | Worker’s Compensation Coordinator
(407) 649-8585 x26
florez.stephanie@neurospineinstitute.org

Stephanie has worked with Dr. Masson since 2001. She recently has been given the role of Worker’s Compensation Coordinator when it became apparent there was a need for a liaison to help facilitate the process of care for the injured workers.

Responsibilities

• Coordination of Workers Compensation patients scheduling
• Communication between office and adjusters/nurse case managers
• Coordination of procedures and protocols required by WC companies

Stephanie’s mission is to provide the highest degree of communication possible in coordinating the care of the injured worker and to expedite the procedures necessary to maximize the injured worker’s treatment plan with the ultimate goal to return to employment in the safest most expeditious fashion.

Joan Masson | Legal Coordinator
(407) 649-8585 x32
masson.joan@neurospineinstitute.org

Joan has been brought on board at the Neurospine Institute in order to assist the legal teams involved in our patients care. She has previously been employed as a paralegal for many years and has an extensive knowledge of legal issues involving the medical care of patients.

Responsibilities

• Coordination of scheduling of subpoenas and conferences with attorneys and staff
• Communication between office and legal representatives
• Coordination of transfer of information, such as records, with attorneys and staff

Joan’s mission is to provide the highest degree of communication possible for our injured patient’s legal representatives and to expedite the necessary steps that need to be taken in order to maximize the injured worker’s treatment plan with the ultimate goal to return to pre-injury status as efficiently and expeditiously as possible.

Lauren Cook | Appointment Coordinator 

Coordinates patient appointment scheduling
(407) 649-8585 x21
cook.lauren@neurospineinstitute.org